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Frequently Asked
Below you will find frequently asked questions regarding visiting the museum and café.
Couldn’t find an answer to your question?
General FAQs
Am I allowed to wear studded shoes in the museum centre?
The use of studded shoes is prohibited in the museum to protect the floors. However, you can request shoe covers at the information desk.
Are the items in the exhibition freely accessible, can I touch them?
As a rule, you are not allowed to touch the exhibition items or displays unless otherwise indicated. However, our museums also offer plenty of experiences and activities, so if, for example, a drawing table invites you to create, feel free to make your masterpiece!
Can I arrange a marketing photoshoot for my company at your venue?
Of course! We have fantastic spaces for photographing company products. We charge a fee according to our photography price list. For more details, please contact us at sales@aalto2.museum.
Can I bring a backpack or umbrella into the exhibition spaces?
Backpacks, umbrellas, and suitcases are recommended to be left at the coat rack or in a locked storage locker during your visit.
Can I eat my own snacks at the museum centre?
Eating and drinking are not allowed in the exhibition spaces or the shop. The café is open on weekdays, Tuesday to Saturday, from 11 AM to 5 PM. Snacks and water bottles can be stored in a locker during your visit. If your group has snacks, please contact info@aalto2.museum, and we will try to find a solution.
Can I take photos in the museum centre?
Photography is allowed, unless otherwise stated. Feel free to tag us on social media with the handle @aalto2museum. When photographing, please follow good photography practices and do not photograph other people in the exhibition spaces without their permission.
Can I visit the café and shop without an entrance fee?
Absolutely! The café, shop, and the Aalto2 connection area are free for visitors to explore. We only charge an entrance fee for the exhibition spaces.
How much time should I allocate for my visit to the Aalto2 Museum Centre?
Aalto2 includes two museums, both accessible with the same ticket. We recommend allocating at least one hour for your visit, but there’s enough content for even a full day!
I lost my belongings at the museum centre, what should I do?
We keep lost items on-site for 3 months, unless owner details are easily available. We also announce the discovery of valuable items at the museum centre as soon as they are found. You can call the museum center’s information desk to inquire about your lost belongings.
Is the museum centre accessible?
The museum centre is fully accessible from the main entrance, and there is an elevator to every floor. At the information desk, you can borrow a stroller, walker, or wheelchair for your visit. Both museums and the café’s lobby level also have accessible restrooms, which include a changing table for babies.
Is there free Wi-Fi for visitors at the museum centre?
Yes, there is. You can connect to the museum centre’s Wi-Fi: Aalto2, and the password is Aalto2023.
What is Aalto2?
Aalto2 is a unique meeting place for architecture, design, and cultural heritage in Jyväskylä, fulfilling Aalto’s vision of a shared forum for different art forms. The Aalto2 Museum Center connects two buildings designed by Alvar Aalto (both literally and conceptually), the Alvar Aalto Museum and the Central Finland Museum, into the Aalto2 Museum Center.
Where can I find parking?
There are regular parking spaces near the main entrance, with step-free access to the museum center. There is one accessible parking spot near the doors. On the Alvar Aalto Museum side, there are several accessible parking spaces in front of the doors.
Where is Aalto1?
Did you know this is one of our most frequently asked questions? There is no Aalto1, as the Aalto2 Museum Center connects two entities and, quite literally, two museums through the connecting area that was completed in 2023. Together, we are more!
Café FAQs
Can I come to the museum centre just for coffee?
Absolutely! The café, shop, and the Aalto2 connection area are free to visit for all guests. We only charge an entrance fee for our exhibition spaces.
Can I eat my own snacks in the museum centre?
Eating and drinking are not allowed in the museum areas. Snacks and water bottles can be stored in a locker during your visit.
Can I find products suitable for my special diet at the café?
Yes! We always aim to accommodate different diets and dietary restrictions. If you can’t find a suitable product in our display, feel free to ask us for more options. If your diet is particularly challenging, we kindly ask you to contact us in advance. Please note that all of our products are prepared in the same kitchen.
Can I host a confirmation party, graduation celebration, wedding, or memorial service at the museum centre?
Absolutely! The Aalto2 Museum Centre provides a beautiful setting, and Aalto2 Café offers delicious treats for all of life’s celebrations. Read more on the Family Celebrations page.
Can I host a party in the café space?
Unfortunately, private events cannot be held during the café’s opening hours. However, the museum center offers a variety of spaces that are perfect for family celebrations and corporate events. If you would like to host a private event in the café, this is possible outside of opening hours. Feel free to ask us for more details!
Can I make a table reservation?
Yes! We actually recommend making a reservation, especially if your group is larger. If you wish, you can also order food for your group in advance if your schedule is very tight. Please contact us via email or phone.
Can I order products from the café for home delivery?
We are happy to sell takeaway items, but we do not offer home delivery. If you wish to place a larger order, please contact us for more details. We need several days’ notice to ensure we have enough ingredients for your order.
Do you have a liquor license?
Yes! Our selection includes local beers and, of course, Alvar Aalto’s favorite drinks!
Is the café child-friendly?
Yes! We offer snacks for children and have high chairs available. If needed, we can also help with warming up milk.
What are the café’s opening hours?
You can find the current opening hours of the café at the top of this page.
Where do the products at Aalto2 Café come from?
The café’s products come from our own kitchen. We occasionally use mainly domestic semi-finished products, but most of our items are made from scratch in our own kitchen.